Why do I have a balance?

June 22, 2017

Some services have what is called first dollar coverage which means that the insurance company will pay the first dollar and not apply any deductible or copay to your service- this is typical with wellness.

Services that do not have first dollar coverage typically have a copay or deductible and co-insurance that are the part you agreed to be responsible for when you signed up for your insurance.  If you feel like you should not have a balance you should call your insurance company immediately and then contact us or any provider with the information you received.

Some services are not a benefit of your insurance plan, therefore, they are not paid and remain your responsibility.

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