At this time, we are requiring masks to be worn by both patients and our team in clinic to ensure your safety and ours.

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Financial Services / Insurance

Woman Reading Prenatal Book

Our goal is to maintain efficient patient account management in a cost effective manner. We accept major credit cards, including Visa, MasterCard, Discover and American Express.

Patient Accounting Hours: Monday thru Thursday 9-4 and Friday 9-3

Financial Counseling Services:

  • Our financial counselors will provide you with benefit information, preauthorization of services, personal financial responsibility information and budget payments.
  • Financial counseling services are open to all patients.
  • Financial counseling services are especially important if you are a surgical or obstetrical patient.

Billing Services:

  • If we are in your health insurance booklet, a claim will be filed for you. Please be prepared to furnish your healthcare card and pay your portion at the time services are rendered.
  • If you have no healthcare coverage or coverage we do not participate with, please be prepared to pay for your services at the time services are rendered.
  • We will file your claims as a courtesy to you and we will request that your insurance company pay you directly. **If you do not wish us to file claims on your behalf, please inform the checkout person.
  • We will assist you in any way possible to attain resolution from your insurance company.

Statements:

  • You will receive a statement monthly when any activity takes place on your account.
  • You are requested to pay the patient portion listed on the statement upon receipt.

Refunds:

  • Refunds are issued twice monthly. Depending on when your overpayment occurs, your refund should be issued within a 30-day time frame.
  • We stress that insurance coverage is a contract between you and your insurance company. We are unable to determine if payment for your services will be made by your insurance.
  • The ultimate financial responsibility for services rests with you.

WCNC Pricing – view pricing information

**Any procedure visit or OB intake appointment not cancelled 24 hours prior to the visit will be charged a $25.00 No-show service charge.